Office Address

210, Building 15, No. 18 Guoyuan Road,
Chengjiang Street, Jiangyin,
Jiangsu Province, 214300, China

Business Support

support@zxingtech.com
General inquiries, app support, service requests

Enterprise & Key Accounts

liyinmei1@zxingtech.com
Large orders, partnerships, strategic trade inquiries

Business Hours (CST, UTC+8)

Monday09:00 – 18:00

Tuesday09:00 – 18:00

Wednesday09:00 – 18:00

Thursday09:00 – 18:00

Friday09:00 – 18:00

SaturdayClosed

SundayClosed

International email inquiries receive responses within 1–2 business days.

Send Us a Message

Fill out the form below and our team will respond within 1–2 business days.

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Your information is encrypted and never shared with third parties except our service providers. See our Privacy Policy.

Why Choose Us

What to Expect

Fast Response

All business inquiries receive a response within 1–2 business days. Urgent trade and equipment requests are escalated with same-day acknowledgement.

Tailored Proposals

We provide customized quotations, project scopes, and technical proposals — not generic templates. Every client need is addressed individually.

Global Support

Our team serves clients in the US, EU, UK, Australia, Canada, and Southeast Asia. We communicate effectively in English for seamless international business.

No Obligation

Initial consultations and project estimates are completely free. We believe in building trust before signing contracts — your first step is always risk-free.

Our Commitment

Multiple Ways to Reach Us

Email Support

Send detailed inquiries to support@zxingtech.com (general) or liyinmei1@zxingtech.com (enterprise). All emails receive responses within 24–48 hours.

Phone & WhatsApp

For urgent business matters, contact us via phone or WhatsApp. International calls and instant messaging are available during business hours (UTC+8).

Live Chat

Visit our website during business hours for instant support. Our team responds to chat inquiries within 10–30 minutes on weekday business days.

Security & Confidentiality

All inquiries are encrypted. We never share your contact information with third parties. Your data is protected under our Privacy Policy and applicable international regulations.

Quick Answers

Frequently Asked Questions

How quickly can you respond to my inquiry?

We aim to respond to all business inquiries within 1–2 business days. Urgent trade requests and equipment quotes often receive same-day acknowledgement. Our support team operates Monday–Friday, 09:00–18:00 CST (UTC+8).

What services do you offer to international clients?

We serve clients worldwide in the US, EU, UK, Australia, Canada, and Southeast Asia. Our core offerings include: Technology R&D consulting, Industrial automation equipment supply, Custom mobile app development, Hardware and materials sourcing, Business advisory services, and International trade and import/export operations.

Can I request a quote without committing to a purchase?

Absolutely! Initial consultations, project scopes, and detailed quotations are completely free and carry no obligation. We believe in building trust before establishing a business relationship. Your first conversation with us is always risk-free.

What payment methods do you accept for business services?

For business services and large orders, we accept: Telegraphic Transfer (T/T), Letters of Credit (L/C), and other internationally accepted commercial payment methods. Payment terms are negotiated individually per contract. For in-app purchases, we use Google Play Billing and Apple App Store billing systems.

Do you offer customization for mobile applications?

Yes. Our mobile app development services include custom design, feature development, integration with third-party services, and ongoing maintenance. We work with you to understand your requirements and deliver a tailored solution that meets your business goals.

What languages does your team communicate in?

Our business support team communicates fluently in English and Mandarin Chinese. We serve global clients and are committed to clear, professional communication in your preferred language. Technical documentation and proposals can be provided in both languages.

How do you ensure data security and compliance?

We comply with international data protection regulations including GDPR, CCPA, and LGPD. All client communications are encrypted. For mobile applications, we implement industry-standard security practices for data storage, transmission, and user privacy. Details are outlined in our Privacy Policy.

Can you help with export documentation and trade compliance?

Yes. Our trade and import/export team provides comprehensive support including customs documentation, compliance review, logistics coordination, and regulatory guidance for your target markets. We ensure all shipments meet international trade requirements.

Contact Us

Contact Information and Form